Terms of Service

Last Updated: September 2025

1. Acceptance of Terms

By accessing or using Podiela ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you don't agree, don't use the Service.

2. Description of Service

Podiela provides podcast hosting, distribution, live streaming, audience engagement, and analytics tools for podcasters and content creators.

3. Account Registration & Age Requirements

• You must be 13 years or older to use this Service
• You must provide accurate, current information
• You're responsible for maintaining account security
• You're responsible for all activities under your account
• One person or business per account (no account sharing)
• You must notify us immediately of any security breach

Content Age Verification

• Podcast Content: You must accurately rate your podcast content for age-appropriateness
• Mature Content: Content containing adult themes, strong language, or sensitive topics must be clearly marked
• Age Restrictions: You may restrict access to your content based on age requirements
• Parental Controls: Parents/guardians are responsible for monitoring their children's access to content
• Compliance: You must comply with all applicable laws regarding content rating and age verification

4. Content Ownership & Licensing

Your Content

• You own your content. You retain all rights to podcasts, episodes, and materials you create
• You grant us a worldwide, non-exclusive license to host, store, distribute, and display your content
• This license ends when you delete content or close your account
• You're responsible for ensuring you have rights to all content you create

Our Platform

• Podiela owns all platform code, features, and branding
• We grant you a limited license to use the Service for podcasting
• You may not reverse engineer, copy, or redistribute our platform

5. Acceptable Use

You agree NOT to:

• Upload illegal, harmful, or offensive content
• Violate copyrights, trademarks, or other intellectual property
• Impersonate others or provide false information
• Spam, harass, or abuse other users
• Attempt to hack, disrupt, or overload our systems
• Use automated tools to access the Service without permission
• Sell or redistribute access to the Service

See our Acceptable Use Policy for details.

6. Payment & Subscriptions

• Some features require paid subscriptions
• Subscriptions auto-renew unless cancelled
• Prices may change with 30 days notice
• Refunds handled per our refund policy
• You're responsible for all applicable taxes
• Payment processing handled by secure third-party providers

7. User Rights & Expectations

Your Rights

• Cancel Anytime: You have the right to cancel your account at any time without penalty
• Data Portability: You can request a copy of your data in a portable format
• Privacy: Your personal information is protected as described in our Privacy Policy
• Content Control: You own and control your podcast content
• Support: You can contact us for help with technical issues or questions

Realistic Expectations

• Software Development: Like all software, our platform may have bugs that we work to fix
• Continuous Improvement: We regularly update and improve the service based on user feedback
• No Perfection Guarantee: We strive for excellence but cannot guarantee perfect, bug-free software
• Community Driven: We value user feedback and bug reports to help us improve
• Transparent Communication: We will communicate openly about known issues and our plans to address them

Service Availability

• We work hard to keep the Service running smoothly
• Service may be temporarily unavailable for maintenance or technical issues
• We're not liable for service interruptions or data loss

Service Level Agreement (SLA)

• Uptime Target: We aim for 99% uptime but make no guarantees
• Maintenance Windows: Scheduled maintenance will be announced with reasonable notice
• Support Response: We respond to support requests within 48 hours during business days
• Emergency Support: Critical issues receive priority response
• No SLA Guarantees: This is a best-effort service with no uptime or performance guarantees
• Force Majeure: We're not liable for service interruptions due to circumstances beyond our control

8. Content Moderation & Responsibilities

Platform Moderation

We reserve the right to:

• Review content for Terms compliance
• Remove content that violates these Terms
• Suspend or terminate accounts for violations
• Cooperate with law enforcement

We're not obligated to monitor content but may do so.

Podcast Owner Responsibilities

As a podcast owner, you are responsible for:

• Moderating Episode Discussions: You must review and moderate all questions, comments, and discussions related to your podcast episodes
• Content Approval: You are responsible for approving or rejecting user-submitted questions before they appear publicly
• Compliance Monitoring: You must ensure all content in your podcast discussions complies with our Acceptable Use Policy
• Timely Moderation: You should regularly check and moderate your episode discussions to maintain a safe community environment
• Content Removal: You must remove any inappropriate content from your podcast discussions immediately upon discovery
• User Reporting: You must respond to user reports of inappropriate content in your podcast discussions

Shared Responsibility Model

• Platform: Provides moderation tools and removes content that violates our Terms
• Podcast Owners: Responsible for moderating their own podcast discussions and community
• Users: Responsible for following our Acceptable Use Policy and reporting violations

9. Content Reporting & Takedown Procedures

Reporting Inappropriate Content

If you encounter content that violates our Terms or Acceptable Use Policy:

• Use Report Button: Click the "Report" button on any inappropriate content
• Email Reports: Send detailed reports to talktopodiela@gmail.com
• Include Details: Provide specific information about the violation and location
• Emergency Reports: For illegal content or safety threats, email immediately

Our Response Process

• Review Time: We review reports within 24-48 hours
• Investigation: We investigate all valid reports thoroughly
• Action Taken: We take appropriate action including content removal, warnings, or account suspension
• Follow-up: We may contact you for additional information if needed

Copyright & DMCA

We respect intellectual property rights. If you believe content infringes your copyright:

• Submit a DMCA takedown notice to talktopodiela@gmail.com
• See our Copyright Policy for details
• Repeat infringers will have accounts terminated

10. Account Termination

By You

• Right to Cancel: You may close your account at any time through account settings or by contacting us
• Immediate Effect: Account closure takes effect immediately upon your request
• Subscription Handling: Active subscriptions continue until the end of the current billing period unless a refund is issued
• Data Deletion: Your content will be deleted within 30 days of account closure
• No Penalties: There are no penalties or fees for canceling your account
• Data Export: You may request a copy of your data before account closure

By Us

• We may suspend or terminate for Terms violations
• We may terminate with 30 days notice for any reason
• Termination for cause is immediate without refund
• You'll have 7 days to download your content after termination notice

11. Software Disclaimers & Bug Reporting

Software "As Is" Disclaimer

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

• We don't guarantee the software is free from bugs, errors, or defects
• We don't guarantee accuracy, reliability, or continuous availability
• We're not responsible for user-generated content
• We don't endorse any user content or opinions
• Use at your own risk

User-Generated Content Disclaimer

WE ARE NOT RESPONSIBLE FOR USER-GENERATED CONTENT, INCLUDING:

• Podcast Episodes: We don't review, endorse, or take responsibility for podcast content created by users
• Episode Discussions: We don't monitor or moderate individual podcast episode discussions unless reported
• User Questions & Comments: We don't review user-submitted questions or comments before they're moderated by podcast owners
• Community Content: All community-generated content is the responsibility of the content creators and podcast owners
• Third-Party Content: We don't control or endorse content from third-party services or integrations

Bug Reporting & Support

• Bug Reports: We encourage users to report bugs and issues to help us improve the service
• Response Time: We will address reported bugs as soon as reasonably possible, but make no guarantees about timing
• Priority: Critical security issues receive highest priority; feature requests and minor bugs are addressed based on our development schedule
• No Guarantees: We don't guarantee that all bugs will be fixed or that fixes will be implemented within any specific timeframe
• Workarounds: Users are responsible for implementing any temporary workarounds we may suggest

Service Interruptions

• Service may be temporarily unavailable for maintenance, updates, or technical issues
• We're not liable for service interruptions, data loss, or downtime
• We will make reasonable efforts to minimize disruptions and provide advance notice when possible

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We're not liable for indirect, incidental, or consequential damages
• Our total liability is limited to amounts you paid in the last 12 months
• Some jurisdictions don't allow liability limitations (these may not apply to you)

13. Indemnification

You agree to indemnify and hold Podiela harmless from claims arising from:

• Your use of the Service
• Your content
• Your violation of these Terms
• Your violation of any rights of others

14. Dispute Resolution

• Informal Resolution: Contact us first to resolve disputes
• Governing Law: These Terms are governed by the laws of the United States
• Venue: Disputes resolved in the courts of the United States
• Arbitration: Disputes under $10,000 subject to binding arbitration

15. Changes to Terms

We may modify these Terms with 30 days notice. Continued use after changes constitutes acceptance. Material changes will be highlighted.

16. General

• Entire Agreement: These Terms constitute the entire agreement
• Severability: Invalid provisions don't affect remaining Terms
• No Waiver: Our failure to enforce doesn't waive our rights
• Assignment: You can't transfer these Terms; we can

17. Contact